Privacy notice
What personal data Pinzell holds, where it is kept, who helps us run the service and what you can ask us to do with it.
Last updated:
Who is responsible
Pinzell (by Bene) is responsible for the personal data described here. Pinzell is a tool for tradespeople to create, print and send quotes.
For any question about your data, write to hola@pinzell.app.
What data we hold
When you use the web app at go.pinzell.app, we keep this in the cloud:
- Your account: your email address and your sign-in session.
- Your workspace: the business name and the short address you choose for it. The address is not secret and gives nobody access.
- Your clients: their names. Later versions may also let you add their email, phone, address and tax ID.
- Your quotes: number, dates, job name and address, lines with quantities, prices, discounts and VAT rates, totals, notes and conditions.
We need your email address to create your account and sign you in. Everything else is what you choose to enter.
If you add details about your own clients, you are responsible for having the right to use them. We store them only so you can make your quotes.
Why we use it
We use this data only to run Pinzell for you:
- to create your account and send you sign-in codes;
- to store your workspace, clients and quotes, and keep them in sync between your devices;
- to answer you when you write to us.
The legal basis is the agreement between you and Pinzell when you sign up (the terms of use). Our providers' security and request logs serve our legitimate interest in keeping the service safe and working.
We use no analytics, advertising or trackers. We don't sell your data or build profiles, and Pinzell makes no automated decisions about you.
Who helps us run Pinzell
These companies process data on our behalf, only to provide their service:
- Supabase (database and sign-in). Your account, workspace, clients and quotes are stored in its European Union region, in Paris (eu-west-3). Supabase Inc. is a company based in the United States.
- Vercel (hosting). It hosts the web app and this website, serves the pages through its global network and keeps request logs. Vercel Inc. is a company based in the United States. Your clients and quotes do not go through Vercel: the app sends them straight to Supabase.
- Brevo (Sendinblue SAS, France). It sends the emails with your sign-in code from hola@pinzell.app, so it receives your email address.
- OVH (France). It manages the pinzell.app domain and its DNS.
Because Supabase and Vercel are US companies, some data, such as request logs, may be handled outside the European Union under their own data protection terms.
What stays on your device
So you can keep working without a connection, the app keeps a working copy of your workspace on your device: in the browser's storage on the web, or in the app's storage on Android. It also keeps your sign-in session there.
Changes you make offline stay only on that device until they sync. Until then, the app shows “Saved on this device”. If you clear the browser's site data, uninstall the app or lose the device before syncing, those changes are lost.
This website only remembers, in your browser, the language you chose.
Backups
During the pilot, Pinzell's database has no automatic backups. If something goes wrong on our side, data may be lost and we may not be able to recover it.
Keep your own copy of every important quote, for example the printed or saved PDF.
How long we keep it
We keep your data while your account exists.
You can't delete your account from the app yet. Write to hola@pinzell.app and we will delete your account and its data from our database.
The working copy on your device stays there until you clear the browser's site data or uninstall the app.
Our providers keep their own logs for their own periods.
Your rights
You can ask us to access, correct or delete your data, or to give it to you to take to another service (portability). You can also object to how we use it or ask us to restrict it. Write to hola@pinzell.app.
If you think we have not handled your data properly, you can complain to the Spanish Data Protection Agency (AEPD) at aepd.es.
Changes to this notice
If this notice changes, we will publish the new version on this page with a new date. Important changes will also appear in What's new.